Last Updated: 12/8/2025

1. Introduction

This Disclaimer governs your use of Avora™ services, website content, tools, and communication channels.

By accessing this site or working with Avora™, you acknowledge and agree to the terms below.

Avora™ provides Health Clarity Consulting, a non-medical service designed to help clients organize their health information, understand their histories, prepare for appointments, and communicate more clearly with healthcare providers.

Avora™ is not a healthcare provider and does not offer medical advice, diagnosis, treatment, or clinical interpretation of medical information.

2. No Medical Advice

All information, tools, summaries, reports, and communication provided by Avora™ are intended for information organization and clarity support only.

Nothing provided by Avora™ should be interpreted as:

• medical advice
• diagnosis of any condition
• treatment recommendations
• clinical interpretation of labs, imaging, or procedures
• guidance on medications
• instructions on whether to seek medical care

Medical decisions must be made by licensed healthcare professionals.

Your use of Avora™ does not replace your relationship with any medical provider.

3. No Provider–Patient Relationship

Your interaction with Avora™ does not create a physician–patient, nurse–patient, or provider–patient relationship.

Avora™:

• does not practice medicine
• does not engage in clinical decision-making
• does not provide professional healthcare services
• does not determine the appropriateness of medical tests or treatments

Your providers remain solely responsible for your medical care.

4. Not for Emergencies or Urgent Situations

Avora™ services and communications must never be used for:

• emergencies
• urgent medical situations
• sudden changes in symptoms
• decisions about whether to seek medical care

If you experience new, worsening, or concerning symptoms, or if you are unsure whether you need immediate care, contact:

• your physician
• urgent care
• or emergency services (911)

Do not rely on Avora™ for urgent or emergency support.

5. Messaging Limitations

Messaging may be available as part of certain support packages.

By using these services, you acknowledge that:

• Messaging is for administrative and clarity-related support only
• Messaging is not monitored continuously
• Messaging may not receive a same-day response
• Messaging may not be used for medical questions
• Messaging may not be used to determine whether medical care is needed

Messages received outside business hours may be answered on the next business day.

6. Document Handling & Non-HIPAA Status

Clients may voluntarily provide medical records or documents for the purpose of clarity and organization.

By doing so, you agree to the following:

Avora™ is not a HIPAA-covered entity

We do not bill insurance or function as part of a medical practice.

Avora™ does not maintain medical records

Documents you share are used only for clarity support and pattern organization.

Clients retain ownership of all documents

You may request deletion at any time.

Storage Systems Used

Documents may be shared or stored through:

• your private Notion Client Portal
• email communications
• intake forms
• manually uploaded files

These are not medical record systems.

No guarantee of third-party platform security

Notion, email providers, and other platforms have their own privacy and security practices.

Avora™ is not responsible for third-party system failures, outages, or breaches.

7. Accuracy of Information

Any summaries, clarity packets, timelines, or patterns we create are based on information you choose to provide.

Avora™ is not responsible for:

• missing information
• incomplete histories
• outdated documents
• misinterpretations by providers
• errors in third-party medical records

It is your responsibility to verify any information you share and discuss all findings with your healthcare provider.

8. No Guarantees

Avora™ does not guarantee:

• specific medical outcomes
• diagnoses
• treatment results
• provider cooperation
• reduced symptoms
• improved health conditions
• changes in care plans

We support clarity and communication — outcomes depend on your providers, your condition, your history, and factors outside our control.

9. Technology Limitations

Avora™ uses third-party platforms such as:

• Notion
• Email
• Scheduling systems
• Video conferencing tools

We cannot guarantee:

• uninterrupted service
• data recovery
• platform availability
• compatibility with all devices

If technical issues arise, we will provide alternate communication methods when possible.

10. External Links

The Avora™ website may contain links to external websites or resources.

We are not responsible for:

• the content
• privacy policies
• practices
• or accuracy of third-party sites

Use these external resources at your discretion.

11. Personal Responsibility

By using Avora™ services, you acknowledge that:

• you are responsible for your own health decisions
• you will consult a licensed provider for medical concerns
• you will not rely on Avora™ for urgent care
• you understand the limits of Avora’s role
• you provide truthful, complete information to the best of your ability

12. Limitation of Liability

To the fullest extent permitted by law, Avora™ is not liable for:

• any medical outcomes resulting from provider visits
• missed diagnoses
• treatment decisions
• reliance on information from clarity packets
• delays in communication
• third-party platform issues
• inaccuracies in client-provided information
• emergencies or urgent conditions

Your use of Avora™ services is voluntary and at your own discretion.

13. Changes to This Disclaimer

We may update this Disclaimer periodically.

The date above reflects the most recent version.

Continued use of Avora™ services constitutes acceptance of the updated terms.

14. Contact Information

If you have questions about this Disclaimer, please contact:

📧 care@avoragroup.net